Administrator

Administrator 25,200 (FTE), Harrogate, 8am-4pm / 9am-5pm, Mon - Fri, Training, Parking, 3 Month Temporary Contract. Due to increased business levels this local manufacturing business has created a new Administrator role to support the schedulers and engineers across the country. This role would initially start on a 3 month temporary basis, with potential to become permanent for the right person. You will work in alongside a team of colleagues in fast paced environment. The main purpose of this role is to liaise with engineers to manage their workload and speak with customers to communicate dates and times of their jobs and keep them updated, therefore you will need excellent customer service and organisational skills. Administrator duties include: Liaise with field engineers to arrange site visits across the UKManage the workload of a team of engineers, bookings jobs in Deal with clients and customers by telephone and email to confirm and rearrange appointments as necessaryCoordinate all reports and data following the appointments, upload onto the appropriate databaseUpdate customer portals with progress, outcomes and next stepsDeal with any customer enquiries This Administrator role would suit someone who has worked as a scheduler, planner or coordinator previously or who has excellent organisational skills, strong customer skills and is able to prioritise your own workload. Requirements:Excellent customer service skillsA professional and friendly telephone mannerAbility ..... full job details .....