https://jobs.co.uk/job/administrator-the-friendly-trust--6a77d8fd-9645-4514-9070-dbd8196b1fe1 RSS feed for Administrator at The Friendly Trust. en-gb Tue, 14 Jul 2026 18:58:20 GMT https://jobs.co.uk/job/administrator-the-friendly-trust--6a77d8fd-9645-4514-9070-dbd8196b1fe1 https://jobs.co.uk/job/administrator-the-friendly-trust--6a77d8fd-9645-4514-9070-dbd8196b1fe1 Tue, 14 Jul 2026 11:52:11 GMT Location: Cardiff | Salary: 10000-500000 Annual | Type: Permanent | Main Purpose of the Role The Administrator plays a key role in supporting the effective day-to-day operation of The Friendly Trust. As the first point of contact for many callers and visitors, the postholder will provide a professional, welcoming and responsive service, ensuring enquiries are handled efficiently and messages are communicated accurately. The Administrator will be responsible for maintaining effective administrative systems, managing organisational records and data, and providing high-quality administrative support to the Director, General Manager, Team Managers and Trust Officers. Through these activities, the postholder will help ensure the smooth running of the organisation and contribute to the achievement of The Friendly Trust''s aims and objectives. Key Responsibilities Communication and Customer Service Act as the first point of contact for telephone enquiries, providing a professional and helpful service to service users, families, professionals and other stakeholders. Answer incoming telephone calls promptly, relay messages accurately and ensure enquiries are directed appropriately. Manage incoming and outgoing correspondence, ensuring information is commun... Permanent