Administrator

Repairs AdministratorSalary: Up to £24,800 per annum Location: Manchester (Onsite M40 5BP) Working Hours: Monday Friday, 9:00am 5:30pm Job Type: Full-time, PermanentAbout the RoleWe are working with a growing technology business seeking a Repairs Administrator to join their team. This is an excellent opportunity for someone who enjoys customer interaction and has an interest in consumer technology.In this role, you will act as a key point of contact for customers, supporting them throughout the device repair journey - from initial enquiry through to completion. You will play a vital role in ensuring a smooth, efficient, and positive customer experience.Key Responsibilities Act as the main point of contact for customers regarding device repairsArrange and coordinate device collections and returnsLiaise with internal teams including technical, sales, and accounts departmentsAccurately record and maintain customer and repair dataOrganise couriers and track deliveriesSupport inventory checks within the repairs functionAssist with invoicing and reporting for key client accountsProvide ongoing updates and support to customers throughout the repair process About You Previous experience in a customer-facing or administrative role (preferred)Strong communication skills with the ability to build rapport easilyExcellent attention to detail and organisational skillsComfortable working in a fast-paced environmentA genuine interest in technology (particularly smartphones, tablets, or ..... full job details .....