Administrator Team Leader

Team Leader (Gas Installations) Location: Epsom Salary: £30,000 per annum Hours: Monday to Friday, 8:00am to 5:00pm Reporting To: Gas Installation Office ManagerAbout the RoleWe are seeking an organised and proactive Team Leader to join our Gas Installation Department. This is a predominantly office-based position working closely with engineers, surveyors, customer service teams and management to ensure installation works are scheduled, planned and completed efficiently.The successful candidate will lead and support the administration team, manage key client relationships, oversee scheduling and invoicing processes, and help drive performance against company targets and KPIs.Key ResponsibilitiesTeam Leadership and Operational ManagementLead and support the installation administration team.Coach, mentor and develop team members.Conduct appraisals and performance reviews.Coordinate annual leave and absence management.Manage escalations and assist with disciplinary and grievance procedures.Deputise for the Office Manager when required.Scheduling and PlanningOversee engineer and subcontractor scheduling and programming.Ensure appointments are booked and managed within agreed timescales.Create and maintain forecasting plans for clients to meet budget requirements.Monitor work in progress and ensure timely completion of jobs.Client and Customer ManagementAct as a key point of contact for customers and clients.Manage several key client accounts with contract values of up to £5 ..... full job details .....