Administrator - Support

A family run online retailer is looking to employ an organised, proactive individual to join our Admin, back office team. Working alongside our existing Customer Services Assistant, you will play a key role in providing general administrative duties, plus some afterr-sales support. Happy for either Part Time: Monday to Friday 9am to 3pm or Full Time monday to Friday 9am to 5pm. ROLE: Administrator Hours: Part time or Full Time SALARY: 13 per hour LOCATION: Dunstable ROLE: This is a varied Admin, sales support and day-to-day operational administration role. You will provide back office administration, ensuring orders and order forms are correctly completed and that customers receive their orders on time, helping to keep orders moving smoothly behind the scenes and some basic aftersales support. Initially you will focus on admin and operational tasks, with full training provided. As you develop, you will gain responsibility across a wider range of areas including sales support enquiries, purchasing and stock management, with the aim of becoming capable of handling the vast majority of day-to-day customer enquiries independently. -Administrative duties -Resolve delivery issues, returns, refunds and missing parcel enquiries -Handle straight forward sales support enquiries and prepare payment links and pro-forma invoices -Process website orders and help ensure they progress smoothly from order to delivery -Monitor supplier orders, tracking information and delivery performance ..... full job details .....