Administrator

Patient Administrator Seaham PSC Seaham Full Time Permanent £12.26 per hour plus enhancements and excellent benefits. Please note that these vacancies are based in our Patient Support Centre in Seaham, County Durham We have a number of Administrator and Customer Service vacancies available in our new hub for people looking to develop or begin their healthcare career. Please note - Induction training will be held for 2 weeks (9am to 5pm) following this, shifts will vary between the hours of 8am to 7pm Monday to Friday with occasional Saturday shifts. Please only apply if you can commit to this! As a PSC Administrator, you will be responsible to ensure the provision and maintenance of an efficient patient customer service experience within the centre. Duties and Responsibilities: Provide and maintain an efficient bookings system for all outpatients using a computerised system (SAP) Manage the telephone lines in an effective and timely manner Provide and maintain an efficient diary for all outpatient clinics including both consultant and nurse led clinics (making and changing appointments, clinic changes and cancellations) Manage and process patient referral letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate Process patient appointment letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate Respond to enquiries from patients, members of the public ..... full job details .....