Administrator

AdministratorDesborough, NN14 13.50 Per HourWe are looking for a customer-focused individual to join a busy team based in Desborough, NN14.The role will involve answering emails (internal and external), dealing with customer and colleague queries and resolving effectively in a good timeframe. You will; be expected to collate accurate information on the systems.You will be based in a busy transport hub where you will be responsible checking deliveries have cleared and investigate missing deliveries as well as chasing outstanding deliveries and liaising with the depots. Days and HoursMonday to Friday 14:00pm - 22:00pm Main DutiesAnswering emails from both internal and external personnelProblem solving for clients, customers, and internal departmentsMeeting client and customer expectationsResolving customer and client queriesProviding reports in a timely mannerChecking deliveries have cleared on the system and investigate any issuesChase outstanding deliveries About YouExcellent communication skillsCustomer service experienceAbility to work in a fast-paced environmentExperience using SAPIT literate; Microsoft Excel, PowerPoint, and OutlookExcellent attention to detailGood geographical knowledgeConscientious and hard-workingReliable with good timekeeping If you are interested in this role please APPLY NOW or alternatively call (phone number removed) for the further information. ..... full job details .....