Contract / Inte

Administrator

RGB

Exeter, Devon, EX2 4EB

£14.31 per hour

Posted: 19 August 2026 (Yesterday)

Closing date: 18 September 2026

Ref: 985460

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About the Role

An Administrator position is available in Exeter with RGB, offering £14.31 per hour plus holiday pay on a weekly basis. This temporary contract runs until mid-November 2026, working 37 hours per week across two shift patterns: Monday to Friday, 07:30-15:30 or 09:00-17:00. You will support a local housing provider by processing no-access repair cases, liaising with Customer Services, Enforcement, Housing and Planning teams, and ensuring cases are handled accurately from start to finish. The role focuses on reducing missed appointments and enhancing customer service. Strong organisational abilities and clear communication are essential for this busy team.

Administrator
Temporary until mid-November 2026
£14.31PH PLUS HOLIDAY PAY ( WEEKLY PAY)
Hours: 37 hours per week - Working Pattern: Monday to Friday, 07:30 - 15:30 and Monday to Friday, 09:00 - 17:00
We are looking for an orgasnised Administrator to join a busy team on a temporary basis.
Working for a local housing provider you will be working within a key role supporting the repair cases and helping to reduce missed appointments and improve the overall service provided to customers. You will work closely with a range of internal departments, ensuring cases are managed accurately, efficiently and from start to finish.
Key Responsibilities
- Process no-access repair cases f
- Work closely with teams including Customer Services, Enforcement, Housing and Planning.
- Provide general administrative support to the Planning team.
- Investigate booking issues and help find suitable resolutions.
- Keep up to date with internal systems, procedures and compliance requirements.
- Produce daily reports
- Communicate confidently and professionally with customers and colleagues re
- Deliver a high standard of customer service at all times
To be successful in this role, you will have:
- Strong administrative and organisational skills.
- Excellent attention to detail and accuracy.
- Good customer service experience.
- Confidence in having professional conversations with customers regarding access for repairs
- Experience using IT systems and Microsoft Office, including Outlook, Excel and Microsoft Teams.
Please apply today!