Administrator

AdministratorLocation: IpswichFull time 9am-5pm and office basedOverviewThis is a newly created role within the business, offering an exciting opportunity to support the growth of our export retail accounts. As an Administrator, you will play a key role in delivering efficient administrative support, ensuring smooth coordination between internal teams and customers, and helping to maintain strong relationships while supporting timely cash collectionKey ResponsibilitiesMaintain order trackers and sales monitoring systems.Monitor customer performance and flag risks or opportunities early.Produce weekly sales reports for agents.Support customers and agents with order management, sales analysis, and account queries.Review remittances, manage deductions, and liaise with Finance on allocations.Request and process credit notes, invoices, and customer statements.Review aged debt reports and follow up where needed.Ensure accurate customer and supplier setup in internal systems.Check agent commission statements and resolve discrepancies.Support marketing by assisting with brochures and POS materials.Skills and ExperiencePrevious experience in administration or customer service.Strong Excel and Microsoft Office skills.Good numeracy, literacy, and attention to detail.Educated to GCSE level (or equivalent).Key AttributesHighly organised with strong attention to detailProactive problem solverCustomer-focused with good communication skillsTeam player with a flexible approachIn return, ..... full job details .....