Administrator Receptionist

Administrator / ReceptionistLocation: MedwaySalary: £22,932 per annumVacancy Type: PermanentAbout The RoleAre you organised, approachable and passionate about supporting people in your community?We''re looking for a Full Time (35 Hours) Administrator / Receptionist to join our Drug and Alcohol Treatment Service in Medway, helping to ensure the service runs smoothly while creating a welcoming and supportive environment for those seeking help.In this front-of-house, client-facing role, you''ll play a key part in the day-to-day running of the service, supporting both service users and the wider clinical team.What you''ll be doingCreating a welcoming and supportive reception environment for service users and visitorsManaging clinic attendance and appointment bookingsHandling enquiries from service users, the public and professionals via phone, email and in personEnsuring clear and effective communication across teams so information reaches the right peopleSupporting the service in collecting and collating valuable service user feedbackYou''ll also support the wider administrative team with:Data entry and general administrative dutiesClinical administration tasksMaintaining and developing communication with local partner organisationsWhat we''re looking forWe''re seeking someone who is:Friendly, professional and confident in a client-facing roleHighly organised with strong attention to detailAble to manage multiple tasks in a busy environmentA clear communicator who works well ..... full job details .....