Administrator (Property Services)

Property Services Support OfficerLocation: Nuneaton and Bedworth (Hybrid Working) Rate: 17.54 per hour (Umbrella) Hours: 37 hours per week Contract: Until October 2026 (with the possibility of extension)Are you an organised administrator with excellent customer service skills? Do you enjoy working in a fast-paced environment where no two days are the same?We are looking for a Property Services Support Officer to join a busy Housing team supporting the delivery of housing repairs and maintenance services across the Nuneaton and Bedworth area. This is a fantastic opportunity to play a key role in ensuring repair requests are handled efficiently while providing excellent service to tenants, contractors and internal teams.The RoleAs the first point of contact for housing repairs, you will coordinate repair requests, schedule appointments and support the administration of responsive repairs, planned maintenance and void properties. You''ll work closely with colleagues across Property Services to ensure repairs are delivered efficiently and customers receive a high standard of service.Key ResponsibilitiesRespond to housing repair enquiries by phone and email.Log repair requests and schedule appointments with customers.Carry out basic diagnostic questioning to identify repair requirements.Support the administration of responsive repairs, planned maintenance and void properties.Liaise with contractors, customers and internal teams to coordinate repair work.Monitor repair progress ..... full job details .....