Administrator

💼 Job Overview

• Hourly Rate: £12.21
• Annual Equivalent Salary: Approximately £23,800
• Shift Patterns (Rotational):
  
  • 07:00 – 15:00
  • 09:00 – 17:00
  • 11:00 – 19:00

🎯 Role Purpose The role supports the day-to-day operations of a busy transportation and logistics department, with responsibilities including:

• Rapid identification and resolution of transport-related issues.
• Accurate collation and management of documentation, such as delivery notes and manifests.
• Maintenance of up-to-date and accessible files and records.
• Regular use of email and phone for communication with vendors, customers, and internal teams.
• Re-booking of missed orders or transport loads.
• Performing a variety of administrative tasks to support operational efficiency.
• Escalating issues to relevant supervisors or coordinators as needed.
• Maintaining and developing strong relationships with customers and logistics partners.
• Working closely with UK and European transport teams to ensure transport plans are executable.

📌 Required Experience & Skills

• Experience in supply chain operations, preferably in a retail context.
• Background in office-based administration.
• Strong customer service and relationship management skills.
• Ability to communicate effectively and remain calm under pressure.

Desirable:

• Knowledge of transport logistics.
• Experience in international or European logistics coordination.
• Familiarity with asset-light or third-party logistics models.

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