Administrator

Hire Desk AdministratorLocation: Hillington, GlasgowSalary: 27-30k depending on experienceJob Type: Full-time, PermanentPertemps are delighted to be recruiting for a Hire Desk Administrator on behalf of a growing business based in Hillington.This is an excellent opportunity for an organised and customer-focused administrator to join a busy operational team, supporting the day-to-day running of the hire desk. Working closely with the Hire Desk Manager and wider operational teams, you will play an important role in coordinating bookings, equipment, transport and resources to ensure jobs run smoothly and customers receive an excellent level of service.The successful candidate will be confident managing multiple priorities, communicating with customers and colleagues, and maintaining accurate records in a fast-paced environment.Key dutiesHandle incoming telephone and email enquiries, gathering accurate information on customer requirements.Prepare and issue quotations, following agreed pricing structures and approval processes.Follow up on outstanding quotations and keep customers informed throughout the process.Process confirmed bookings and communicate job details to the relevant operational teams.Respond to customer queries professionally, escalating complaints and urgent issues where appropriate.Support the Hire Desk Manager with the daily scheduling of staff, vehicles, equipment and suppliers.Liaise with operational teams to confirm availability, requirements and delivery ..... full job details .....