Administrator

Are you looking for a new opportunity to develop a career in Local Government?We have an opening for a Business Support Officer to join our client, Warwickshire County Council.Job Title: AdministratorPay rate: 13.69phDuration: Temporary ongoing (could be extended or become permanent)Company: Warwickshire County CouncilHours: Full time - 37 hours per weekLocation: Primarily remote but working one day in WarwickStart Date: ASAPWhat does the job entail?On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Business Support Officer to join a busy team of assessors supporting home transport applications. This role would suit someone with strong administration and customer service skills who is confident managing a busy workload and handling challenging conversations professionally.The successful candidate will support the team with general enquiries via phone and email, inbox management, and day-to-day administrative duties.You will achieve this by:Managing a shared inbox and responding to enquiriesHandling inbound calls from parents and service usersSupporting with home transport application enquiriesManaging complaints professionally and confidentlyProviding accurate administrative support to the wider teamMaintaining records and updating internal systemsWorking effectively within a busy office environmentWhat are we looking for in the ideal candidate?Previous administration experienceStrong customer service and communication ..... full job details .....