Administrator

Are you looking for a new opportunity to develop a career in Local Government?
We have an opening for a Business Support Officer to join our client, Warwickshire County Council.

Job Title: Administrator
Pay rate: -13.69ph
Duration: Temporary ongoing (could be extended or become permanent)
Company: Warwickshire County Council
Hours: Full time - 37 hours per week
Location: Primarily remote but working one day in Warwick
Start Date: ASAP

What does the job entail?

On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Business Support Officer to join a busy team of assessors supporting home transport applications. This role would suit someone with strong administration and customer service skills who is confident managing a busy workload and handling challenging conversations professionally.
The successful candidate will support the team with general enquiries via phone and email, inbox management, and day-to-day administrative duties.

You will achieve this by:

• Managing a shared inbox and responding to enquiries
• Handling inbound calls from parents and service users
• Supporting with home transport application enquiries
• Managing complaints professionally and confidently
• Providing accurate administrative support to the wider team
• Maintaining records and updating internal systems
• Working effectively within a busy office environment

What are we looking for in the ideal candidate?

• Previous administration experience
• Strong customer service and communication skills
• Experience working within a busy office environment
• Confident managing telephone and email enquiries
• Ability to remain calm and professional in challenging situations
• Good IT and organisational skills

About us and our client

As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone''s talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built on mutual trust and respect within a partnership environment where you will feel both fulfilled and valued.
Warwickshire County Council is a leading Local Authority with offices across the county. They are committed to delivering high-quality services and you can expect to be part of teams that are:

• High performing
• Collaborative
• Customer focused
• Accountable
• -Trustworthy

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