Administrator

Administrator
Shift: 08:00 – 16:00

Location: Birmingham, Castle Vale

Pay: £12,21

 Job Overview 
We are seeking a reliable and detail-oriented Administrator to support our contract operations. The role involves accurately inputting customer address details onto a carrier’s website and liaising with customers to ensure deliveries are processed efficiently and correctly.

 
 Key Responsibilities

• Input and update customer address and delivery details accurately on the carrier’s system.
  
  
• Liaise with customers via email and telephone to confirm delivery information and resolve queries.
  
  
• Communicate with carriers to ensure successful booking and dispatch of deliveries.
  
  
• Maintain accurate records and documentation.
  
  
• Identify and correct data discrepancies in a timely manner.
  
  
• Provide general administrative support to the operations team as required.
   

 
 Skills & Experience Required 

• Previous administrative experience preferred.
  
  
• Strong data entry skills with excellent attention to detail.
  
  
• Confident communication skills, both written and verbal.
  
  
• Ability to use computer systems and online platforms efficiently.
  
  
• Good organisational skills and ability to manage workloads to meet deadlines.
  
  

 Personal Attributes

• Reliable and punctual.
  
  
• Professional and customer-focused.
  
  
• Able to work independently and as part of a team.
  
  
• Calm and efficient when handling customer queries.