Administrator

On behalf of our Hertford client, a specialist in property debt collection, we are seeking an organised and professional Property Debt Recovery Administrator. You would provide the essential organisational and clerical backbone for the office, ensuring that databases, documents, and communications run smoothly so that claims handlers and debt recovery agents can focus on resolving accounts. Key Responsibilities: Data Entry and Management: Update customer accounts, track payment statuses, and input new debt claim files accurately into the company database. Document Handling: Sort, scan, and file incoming and outgoing correspondence, including legal notices, bank statements, and payment receipts. Customer Support: Answer incoming phone calls and emails from debtors or landlords, handling basic inquiries and directing complex issues to the appropriate claims handler. Financial Processing: Record payments, reconcile accounts, and assist the finance team with basic invoicing or refund requests. Administrative Coordination: Prepare routine letters, payment reminders, and statements, ensuring all mailings meet compliance and deadlines The successful candidate will have: Proficiency in Microsoft Office and database management. Strong organisational skills with a high level of accuracy and attention to detail. Professional, polite communication skills for dealing with sensitive financial matters. Ability to handle confidential information with strict discretion. Benefits: ..... full job details .....