Administrator

Our client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organized person to join their friendly, supportive team as a Client Liaison and Tech Support Executive. This role is perfect for someone who loves the latest technology. Whether you already have technical experience or just a strong willingness to learn, you will be trained to provide 1st and 2nd line support to business clients. As a Customer Service Administrator, you will be at the heart of the team, balancing technical help with essential office administration. If you have an excellent telephone manner, great attention to detail, and want to work for a company that truly values its customers, this is the perfect opportunity for you. Key Responsibilities: Supporting corporate clients with a variety of mobile and fixed-line enquiries via phone and email. Liaising with network providers to troubleshoot and resolve technical issues. Managing supplier relationships to obtain quotes and handle general enquiries. Processing new orders and contracts for mobile and fixed-line services. Assisting the sales team with administrative support and client coordination. Handling general office administration, including keeping internal databases accurate and up to date. Creating monthly and custom client reports using Excel. The successful candidate will have: A ..... full job details .....