Administrator

Location; Burton-upon-trent We are working with Frog Environmental, a growing specialist environmental business delivering vertically integrated consulting and product solutions in silt pollution control and water treatment. The business operates within a fast-paced, customer-focused environment, with a strong emphasis on reliability, consistency and protecting customer trust. The Administrator will support the day-to-day administration and customer experience working core hours of 8am-4pm, Monday to Friday. Responsibilities of an Administrator: Support with inbound operational communication (calls, emails and general enquiries), logging, classifying and progressing these using defined triage processes. Day-to-day standard product supply contracts. Maintaining visibility of live enquiries, orders, deliveries and hand-offs. Supporting with stock visibility, supply-chain coordination and logistics across the UK and internationally. Day to day book keeping duties. Experience with accountancy software Xero is desirable. Skills and Qualifications of an Administrator: Proven experience in an administration role with a high standard of customer service. Strong organisational skills, comfortable managing multiple live enquiries, orders and hand-offs at once. Experience within construction, environmental services, infrastructure or technical products is helpful but not essential. Benefits of an Administrator: Hourly rate £15 - £17, depending on experience. 8am-4pm, Monday to ..... full job details .....