Administrator

Administrator

Location: Manchester 

Type: Full-time, permanent

About the Role

We''re looking for a sharp, organised administrator to join our admin team. This is a varied, client-facing role suited to someone who enjoys structure, detail, and juggling multiple tasks at once - think spreadsheets, systems, and people in equal measure.

You''ll be a key support point between our internal processes and the people who rely on them - colleagues, clients, and candidates alike. No two days will look the same: one moment you might be working through a piece of admin end-to-end, the next you''ll be on a call helping a client with a query.

What You''ll Do

• Take ownership of admin tasks and small projects from start to finish, keeping everything on track
• Act as a friendly point of contact for clients and customers, communicating clearly and confidently - by phone, email, and video call
• Keep our internal systems and records accurate, up to date, and well organised
• Spot patterns, gaps, or errors in information and flag them before they become problems
• Produce clear, concise updates and reports for colleagues and clients
• Work closely with colleagues across the business to keep things running smoothly
• Suggest ways to improve day-to-day processes - your ideas will be heard

What We''re Looking For

• Highly analytical mindset - comfortable with detail, data, and problem-solving
• Excellent written and verbal communication skills; confident speaking with clients and stakeholders at all levels
• Strong organisational skills and the ability to manage multiple scopes of work simultaneously
• Fast learner, comfortable picking up new systems and software
• A proactive, ownership mentality - you spot what needs doing and get on with it
• Previous experience in an administrative, operations, coordination, or client-support role is helpful but not essential - we care more about how you think than your job title history

What You''ll Get

• A genuine seat at the table - your input on process and improvement will be heard and acted on
• Exposure across the whole business, not siloed into one narrow function
• Real progression opportunities as you develop - this role can open doors into other areas of the business as your strengths become clear