Administrator

Administrator Location: Bodelwyddan Wales. Salary: £26,845 per annum + Excellent Benefits! Contract: Full time, Permanent. Hours: 40 Hours (8am - 5pm) Benefits: Time Off: 25 days annual leave plus 8 public holidays, Competitive pension scheme and sick pay and Career Growth: Real pathways for progression within a growing national group. Established in 2002, IQA Group is a powerhouse in the UK infrastructure sector. With three major sites across Glasgow, North Wales, and Liverpool, we provide expert services in power networks, renewable energy, and commercial contracting. Join a team that is literally powering the UK s future. About this Administrator role and what you will be doing: We are looking for a proactive and organised Administrator to join our team in Bodelwyddan. Working closely with the project team, you will provide efficient administrative support and excellent customer service, ensuring our daily operations run smoothly. Working as a key member of our team, your day to day will involve: Monitor and manage multiple email inboxes and collate information on various job trackers. Manage and update an active caseload of customers. Communicate via email with the Client, in a polite and professional manner. Make outbound calls to customers to arrange programme dates for electrical works, and prepare letter correspondence/notifications as required. Receiving inbound calls from customers with queries. Daily planner management for several operational employees. Raising ..... full job details .....