Administrator

My client based in St Ives Cambridgeshire are currently recruiting for a Support Desk Administrator to join their busy team on a full time permanent basis. This will be an office based role.We are looking for a proactive and organised Support Desk Administrator to join our busy team. You''ll be the central point of contact for engineers and subcontractors, ensuring jobs are scheduled, tracked and completed efficiently while delivering excellent customer service.Key Responsibilities Handle incoming calls and emailsLog and update jobs on internal systemsAllocate work to engineers and subcontractorsChase updates and required paperworkKeep colleagues informed of job progress and changesEscalate issues when requiredRecord daily engineer conference calls Essential Skills Previous administration experience (minimum 1 year)Strong organisational and multitasking skillsExcellent communication and customer service skillsAbility to follow procedures accuratelyFlexible, adaptable and able to work under pressurePositive attitude and a strong team player If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed). ..... full job details .....