Administrator

Title: Administrator Hours: 35.75 hours per week Salary: 24,740 p/a Location: Liverpool HRGO are currently recruiting for an Administrator. This is a key administrative role supporting both internal teams and external stakeholders through the management of customer accounts, policy administration, data processing, reporting and query resolution. The role involves maintaining accurate records, processing account and policy changes, coordinating documentation, and ensuring a high standard of customer service and compliance. Responsibilities: Provide administrative support across customer accounts, policies and business processes Handle inbound and outbound calls and emails, delivering a professional and customer-focused service Process account and policy updates, amendments and general administration accurately and efficiently Maintain and update records, ensuring customer and business information remains accurate and compliant Investigate and resolve queries, liaising with internal departments and external stakeholders where required Prepare reports, spreadsheets and documentation to support business operations Ensure all activities are completed in line with company procedures, data protection requirements and service standards Support the preparation and processing of contracts, forms and other business documentation Contribute to team objectives, service level agreements and continuous improvement initiatives Undertake additional administrative duties as required to ..... full job details .....