Administrator

I am working with a client in North Leeds to recruit a highly organised and proactive Administrator to join a busy and supportive office team. This is a varied, fast-paced position where you''ll play a key role in keeping the business running smoothly by supporting customers, suppliers, engineers and internal colleagues. This role would suit someone with strong administrative experience, excellent attention to detail and a confident, professional telephone manner.Key ResponsibilitiesCustomer Service and Office AdministrationAnswer incoming telephone calls and assist customers with queries.Arrange service calls and appointments for field-based staff.Liaise with suppliers and process orders.Support colleagues with day-to-day enquiries and administrative requests.Send reminders and communications regarding routine visits and services.Maintain accurate filing systems, both electronically and paper-based.Produce and compile reports as required.CRM and Database ManagementMaintain and update client records within the CRM system.Check information for accuracy and support field staff with correct data entry.Process new client contracts and enter information onto internal systems.Ensure customer records are up-to-date and compliant.IT and Training AdministrationProvide administrative support for the company training system.Upload and maintain training certificates on company platforms and websites.Archiving and Records ManagementIdentify terminated contracts and archive records ..... full job details .....