Administrator

Role: AdministratorContract: 2 monthsLocation: Brighton, UK (on-site)Working shifts: Monday to Friday (Full time)Working pattern: 9:00am to 5:00 pm (35 working hour/week)Job PurposeWe are seeking a proactive and organised Operations Administrator to join the Environmental Services team. The successful candidate will provide comprehensive administrative support to the Operations team, ensuring the smooth and efficient delivery of services.This role is essential in supporting operational performance by managing customer enquiries and complaints, coordinating meetings and training activities, maintaining accurate records, and compiling operational data, particularly relating to missed collections. The post holder will play a key role in helping managers focus on service improvement initiatives while enhancing communication and engagement across the team.Key ResponsibilitiesProvide administrative support to the Environmental Services Operations team.Respond to customer enquiries, requests, and complaints in a professional and timely manner.Record, monitor, and track service issues, ensuring appropriate follow-up and resolution.Compile, maintain, and analyse data relating to missed collections and other operational performance indicators.Produce reports, spreadsheets, and management information as required.Organise and coordinate meetings, including scheduling, preparing agendas, taking minutes, and distributing actions.Arrange and administer staff training sessions, inductions, ..... full job details .....