Administrator

AdministratorLocation: Burton upon Trent, StaffordshirePay Rate: £14.30 per hourContract: TemporaryThe Recruitment Group is recruiting for our client based in Burton upon Trent, Staffordshire, who are looking for an Administrator to join their Service team. This is an excellent opportunity for an organised, proactive and customer-focused administrator who enjoys working in a fast-paced environment and is confident managing multiple priorities.The RoleAs an Administrator, you will provide effective administrative and coordination support to the Service department. You will play a key role in engineer scheduling, customer enquiries, parts logistics, case management and service documentation, helping to ensure the smooth and efficient day-to-day running of Service operations. You will also support departmental KPIs and help deliver a high standard of customer service to both internal and external customers.Working Hours. Monday to Thursday: 08:30am to 5:00pm, including a 1-hour unpaid lunch break. . Friday: 08:00am to 4:30pm, including a 1-hour unpaid lunch break. . Total paid hours: 37.5 hours per week.Key Responsibilities. Schedule field-based engineers and Service Partners using the CRM system, ensuring appropriate use of skill sets and maximum productivity. . Organise parts for engineers, ensuring items are dispatched from the warehouse and arranging third-party transport where required. . Prepare relevant paperwork and purchase orders for parts and logistics. . Liaise with ..... full job details .....