Administrator - Exeter

Position: AdministratorLocation: Northan Compound Land, Exeter EX2 8NJPay Rate: £13.22 per hour (PAYE)Contract: 6 Months (Till Dec) Hours: 40. hours per weekJob DescriptionJob PurposeTo provide efficient administrative, customer service, and operational support within the Service Centre, ensuring accurate data management, effective communication, and smooth day-to-day operations. The role requires a proactive and detail-oriented individual who can work independently, manage multiple priorities, and support both internal and external stakeholders.Key ResponsibilitiesCustomer Service and CommunicationAnswer inbound telephone calls in a professional, polite, and efficient manner.Accurately log customer enquiries, complaints, and service requests within Salesforce.Build and maintain strong relationships with internal and external customers.Ensure prompt resolution of customer complaints, with a focus on customer satisfaction and retention.Assist Credit Control with outstanding debt queries through effective investigation and resolution.Welcome visitors, organise meeting rooms, and arrange refreshments as required.Administration and Data ManagementPerform data checking, validation, interrogation, and updating of spreadsheets and internal systems.Transfer and update information from spreadsheets into bespoke software applications.Process information and documentation requests in a timely and accurate manner.Maintain accurate records and documentation within Salesforce and other ..... full job details .....