Administrator / Engineer Scheduler

URGENT ADMINISTRATOR NEEDED - IMMEDIATE START - THIS WEEK Temporary to Permanent We are looking for an experienced Administrator with strong customer service skills to join a well-established and highly reputable business based in central Kettering, with on-site parking available.This is an urgent requirement with an immediate start, initially on a temporary basis with a view to becoming permanent.Hours: Monday to Friday, 8:00am - 5:30pm Location: On-site, central Kettering (with parking available)The role will be busy and varried, working as part of a small, friendly administration team within a long-standing company (established over 40 years) known for its excellent reputation and supportive working environment.You will be responsible for a mix of administration and customer service duties, including:Scheduling and managing appointmentsUsing a CRM systemAnswering incoming calls and dealing with enquiriesHandling customer complaints and finding effective solutionsPrioritising and managing job ordersSales administration supportProcessing paymentsChasing and following up quotationsGeneral office administration using Word, Excel, and OutlookLiaising with engineers and supporting operational activityThe ideal candidate will have a ''solid and logical'' work history, be organised, proactive, and confident working in a fast-paced environment where no two days are the same. Strong communication skills and the ability to prioritise workload are essential.This is a fantastic ..... full job details .....