Administrator - Damp and Mould

Administrator - Damp and Mould Team Contract: Temporary / Interim (3-6 months) Rate: Competitive We are seeking an organised and proactive Administrator to support a busy Damp and Mould Team within a housing organisation. Key Responsibilities: Handling incoming telephone calls and email enquiries from tenants and residents. Scheduling inspections, surveys, and remedial works with residents and contractors. Updating and maintaining housing management systems with accurate case information. Inputting, monitoring, and tracking damp and mould records and compliance data. Liaising with surveyors, contractors, and internal departments to ensure appointments are completed. Producing reports, correspondence, and general administrative documentation. Providing excellent customer service and keeping residents updated on the progress of their cases. Requirements: Previous administrative or customer service experience. Strong data entry and IT skills, including Microsoft Office. Excellent communication and organisational abilities. Ability to manage multiple priorities in a fast-paced environment. Experience within social housing, repairs, maintenance, or property services would be advantageous. ..... full job details .....