Administrator

Administrator needed for local housing contractor

Job Title: Administrator – Maintenance sector

Location: Hertford

Salary: £26k per annum
Contract: Permanent 

About Us
We are a dedicated team providing essential routine repairs maintenance to our community. Our goal is to ensure that homes, communal areas, and facilities are safe, well-maintained, and welcoming.

The Role
We are seeking a highly organised and proactive Administrator to join our Reactive Maintenance team. You will be the central point of contact for residents, contractors, and colleagues, ensuring that repair requests, maintenance schedules, and service records are managed smoothly and efficiently.

Key Responsibilities:

• Handle incoming calls, emails, and requests from residents, contractors, and service partners.
• Log maintenance issues and schedule repairs in coordination with the maintenance team.
• Maintain accurate databases, service records, and compliance documentation.
• Monitor progress of jobs and follow up to ensure timely completion.
• Support the social services team with administrative tasks, events, and resident communications.
• Process invoices, purchase orders, and supplier documents.
• Prepare reports for management and regulatory purposes.

About You:

• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
• Able to work independently and as part of a team.
• Experience in administration within housing, facilities management, or a related social housing environment is desirable but not essential.

How to Apply:
Please send your CV across