Administrator

Administrator – Claims Assessment |£24,576-  £24,700 + Benefits | Hybrid (Warwick)

We’re recruiting for an Administrator in Claims Assessment to join a highly respected insurance solutions provider that works with some of the UK’s leading automotive dealer groups. If you’re an organised, customer-focused professional looking to grow your career in insurance and claims, this is an excellent opportunity.

What’s on offer for the Administrator – Claims Assessment:

• Private healthcare, life insurance & critical illness cover
• Employee Assistance Programme, staff discounts, social events & more
• Casual dress code and modern Warwick offices with free parking
• Excellent transport links — close to A46, Warwick town centre, and walking distance from Warwick Parkway Station
• Hybrid working (2 days from home per week)
• Monday to Friday, 8:30am–5:00pm (37.5 hours per week)
• Full training and development within a supportive, collaborative team

The role:
As an Administrator in Claims Assessment, you’ll support customers throughout the insurance claims process, ensuring they feel informed and supported at every stage..

Your responsibilities will include:

• Managing and progressing a caseload of claims
• Contacting customers to explain the process and provide regular updates
• Validating documentation and keeping accurate records
• Delivering empathetic, proactive customer service

About you:
We’re looking for someone to be an Administrator – Claims Assessment who is:

• Passionate about delivering outstanding customer service
• A strong communicator with excellent interpersonal skills
• Highly organised with keen attention to detail
• Confident using Microsoft Office and CRM systems
• Experienced in administration, customer service, or claims handling (insurance or motor claims experience is a bonus, but not essential)

If you’re ready to develop your career in a supportive, forward-thinking business, we’d love to hear from you.