Administrator

Administrator

Chester Hybrid working model

We have an excellent opportunity for an experienced Administrator to join a well-established client located in the Chester area. If you are a confident, highly organised individual who thrives in a challenging environment, we would love to hear from you!

• Processing customer sale orders  using MS Excel / SAP
• Account management with key clients - Regular customer liaison via telephone, e-mail maintaining strong relationships ensuring all queries are dealt with efficiently.  
• Responsible for holding client meetings via Teams to establish future orders and discuss ongoing demand challenges.
• Responsible for creating shortage lists for orders and identifying material shortages and finding a resolution.
• Master Data activity completing part set-up and management of customer category lists.( good use of excel is key)
• Manage clear stocks system to ensure there is no obsolete stock.
• Resolve order shortfalls by consultation with the supply chain and the customer.
• Leading weekly/monthly/quarterly review meetings with customers
• Driving process Improvements with internal departments and key customers.
• system maintenance ensuring data is updated accurately.
• Responsible for generating sales and stock reports and presenting the data to clients on a monthly basis.
• Proactively managing customer needs and expectations, ensuring alignment with demand & Supply plans.
• Demand analysis, driving process improvements and ensuring effective communication with customers.
• Daily administration tasks in relation to client orders, returns, materials and process improvements.

Requirements:

• Proven experience as an Administrator or in a similar role
• MS Office – good working knowledge of Word/ Excel / PowerPoint.
• Demonstrating related experience within a fast-paced environment is desirable.
• Highly organised and evidence of self-motivation, an ability to use your own initiative, and attention to detail is essential.
• Strong communication and interpersonal skills to build rapport with clients and internal teams.
•  Ability to work effectively under pressure and meet deadlines.