Administrator

Operations Support Executive

Salary: -30,000 - -33,000
Location: Knaresborough
Hours: Monday - Friday, 9am - 5:30pm (37.5 hours per week)

Full-time, Permanent position

Are you a highly organised and detail-oriented professional with a passion for the motor industry? We are seeking an Operations Support Executive to join our client''s Asset Management team. This role offers the opportunity to work in a fast-paced environment, supporting leasing and finance operations while ensuring compliance and excellent customer service. Reporting to the Operations Manager, you will assist with the day-to-day running of the Asset Management department, providing administrative support and helping to improve operational efficiency. You''ll act as a key liaison between customers, sales teams, and lenders, ensuring smooth coordination and accurate documentation.

Key Responsibilities of the Operations Support Executive:

• Prepare, review, and process lease agreements and related documentation.
• Liaise with lenders and finance companies to coordinate approvals and funding.
• Collect, verify, and file required documents (e.g. invoices, finance applications, insurance, ID).
• Communicate with customers regarding lease application status and documentation needs.
• Track pending deals and support timely funding.
• Prepare reports on leasing activity and outstanding documentation.
• Collaborate with sales, customer service, logistics, and finance teams.
• Respond to internal and external queries professionally and promptly.
• Support end-to-end processing of vehicle sales, finance, and leasing transactions.
• Monitor deal progress and escalate delays or issues.
• Maintain accurate records of operational activities and procedures.
• Assist in scheduling vehicle deliveries and inspections.
• Update vehicle inventory records and stock management systems.
• Prepare customer files and compliance documentation for audits.
• Deliver high levels of customer service through timely communication and follow-up.

Key Requirements of the Operations Support Executive:

• 1-3 years of administrative experience, ideally in automotive, finance, or leasing.
• Strong organisational and time management skills.
• Excellent verbal and written communication.
• Ability to work in a fast-paced environment and meet deadlines.
• High attention to detail and accuracy.
• Analytical mindset with good problem-solving skills.
• Familiarity with lending or credit customer processes is a strong asset.
• Experience in motor trade administration.
• Proficiency in Microsoft Office (Word, Excel, Outlook); CRM and leasing software experience is a plus.
• Familiarity with DVLA systems, V5C registration, and vehicle taxation procedures.
• Knowledge of lending guidelines and leasing compliance.
• Level 2 or Level 3 Business Administration qualification (or similar) desirable.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

View Full Details