Administrator

Established since 2008, we are a social housing recruitment agency based in Birmingham, looking for an experienced Administrator to join us in our fun, brand new, vibrant office.

The role of the Administrator is critical to the on-going success of the business, so we require a committed and focused individual who has a positive attitude and exceptional attention to detail. Working as part of our operations team, your main responsibility will be to ensure all our temporary workers are fully compliant ahead of their start date, as well as the following duties:

• Conduct thorough checks to verify candidates'' right to work in accordance with legal requirements
• Process Disclosure and Barring Service (DBS) checks for candidates as required
• Maintain up-to-date and accurate records of compliance documentation
• Collaborate with internal teams to ensure compliance procedures are adhered to at all times
• Monitoring and chasing outstanding compliance documents via telephone and email
• Assist in resolving general pay and timesheet queries from candidates and clients
• Assisting with activity and business reports as required
• Inbound and outbound telephone calls
• Building strong internal relationships to help resolve and escalate queries
• Build and maintain rapport with our temporary workers
• Day to day and ad hoc administration duties including data entry/updating and sending emails
• Contribute to team meetings and have a collective team approach towards wider goals

What you''ll need for the Administrator role:

• 2 years administration experience, preferably in a fast-paced environment
• Strong IT skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience working in a sales or recruitment environment is highly desirable
• Excellent attention to detail and the ability to manage multiple tasks simultaneously
• Must be able to take ownership of the role
• Strong communication skills, both written and verbal
• To be self-motivated
• Able to use own initiative
• Professional telephone manner
• Approachable and positive attitude

What you''ll get in return as the Administrator:

• Career progression as the team grows
• Fun and supportive work environment
• Your own mentor
• Team outings, social events and company events

The role is Monday-Friday 08:00-17:00.

The Administrator role will suit an individual with a strong administration background who excels in a fast-paced, busy environment. You must have excellent communication skills, as well as good I.T. skills and are able to build professional working relationships with a wide variety of people. It is essential that you are customer focused with a positive and can-do attitude. Time management and organisation are key to being successful in this role.