Administrator/ Co-ordinator

Outpatient Appointments Adviser Spire Murrayfield Hospital Edinburgh Full time Permanent Spire Murrayfield Hospital is looking to recruit an experienced individual to join their outpatient appointments team as an Outpatients Appointment Adviser, on a permanent basis. Duties and responsibilities: Scheduling outpatient appointments by telephone, for patients and to confirm by telephone, email or letter and appointment reminders by textProactively investigating and resolving enquiriesLiaising with a diverse range of stakeholders (e.g. patients, insurers, NHS, consultants, primary care practitioners)Accurately recording all required information for appointments on IT systems, databases or spreadsheetsMaintaining confidentiality in line with GDPR and policies when processing stakeholder data (e.g. patient, consultant, staff etc.Who we''re looking for:- Excellent customer service skills and telephone skills- Strong IT skills- You must also have excellent interpersonal and verbal and written communication skills- A team player with a can-do attitude- Previous Healthcare experience would be advantageousBenefitsWe offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - ''Spire for you'' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - ..... full job details .....