Administrator

Administrator

Camberwell

£28,000 - £30,000 Basic + Training on the job + long term career stability + career development + Annual leave + Pension + Social events + More

Work for a leading building services contractor as an Administrator, where you''ll receive hands-on training and ongoing support to develop your skills and thrive in your role. Joining a close-knit team and reporting directly to the Office Manager, you''ll play a key part in ensuring the smooth day-to-day running of operations.
  
The role involves coordinating engineers and residents, scheduling repairs across a South East London patch, and delivering an efficient, high-quality service. In return, you''ll benefit from long-term career stability with a well-established business known for its exceptional staff retention, strong job security, and a culture that recognises and rewards employees who consistently deliver outstanding service.

Your role will include:

• Coordinate engineering operations by managing engineers’ diaries, scheduling repair works, raising jobs, and ordering parts/materials to ensure efficient service delivery.
• Provide customer and client support by handling phone calls and email enquiries, liaising with subcontractors, and maintaining strong communication with clients, engineers, and internal teams.
• Monitor contracts and performance through compliance tracking, pre-planned maintenance scheduling, KPI monitoring, and managing work-in-progress reports.
• Support commercial and administrative processes by preparing quotations, raising orders, attending client meetings, invoicing when required, and updating company systems and action lists.

• Strong organisation and communication skills to effectively manage schedules, coordinate workloads, and liaise with clients, engineers, and subcontractors.
• Administrative and IT proficiency with the ability to handle emails, job scheduling, quotations, invoicing, and company systems accurately.
• Proactive and detail-oriented approach with a strong work ethic, attention to detail, and willingness to learn and follow procedures.
• Commutable to the office on a full time basis and able to work hours 8-5 Monday to Friday