Administrator

I m currently recruiting on behalf of my client, an established and growing education technology business, for a Sales Administrator to join their team. This is an excellent opportunity for an organised and detail-focused administrator who enjoys working with data, systems and customer-facing teams. The Role As a Sales Administrator, you ll play an important operational role supporting both the Sales and Customer Success functions. The position combines customer data management, administration, live chat support and reporting. You ll be responsible for ensuring customer records are accurate and up to date, supporting efficient sales processes and assisting with routine reporting and school data analysis. You ll be joining a collaborative team where your organisational skills and attention to detail will help customer-facing colleagues focus on building strong relationships and delivering an excellent customer experience. Key Responsibilities Customer Data Management and Compliance Process and maintain confidential customer and data in line with GDPR requirements. Ensure CRM records are accurate, complete and consistently maintained. Manage data imports, exports and cleansing to maintain a high level of data integrity. Customer Support Provide prompt and professional first-line support via live chat and email. Respond to customer queries efficiently and professionally. Ensure customer interactions are accurately recorded within internal systems. We re looking for ..... full job details .....