Administrator (Bereavement Services)

Bereavement Services AdministratorLocal Authority - Reading (RG4) Temporary assignment: 2-4 months Monday to Friday, 9am-5pm Office-based Immediate start Pay: £14.59 per hour (PAYE)About the roleWe are seeking a Bereavement Services Administrator to support a local authority bereavement service in Reading on a temporary basis. This is a vital, public-facing role, requiring sensitivity, accuracy and professionalism while supporting residents during difficult times.You will be responsible for administering burials, cremations and memorials, ensuring all applications and records comply fully with relevant legislation and council policies.Key responsibilitiesEnsure burial, cremation and memorial applications comply with statutory burial and cremation lawsPrepare all paperwork for burials and cremations with a high degree of accuracy and attention to detailAdminister and process Book of Remembrance requests, general enquiries, memorial sales and recordsProcess applications for memorial mason licences, ensuring compliance with national standards and council policyTake bookings for services and memorials using the service booking systemProvide a high standard of customer service to all clients and stakeholders in a sensitive and professional mannerManage financial transactions including fee collection, cash handling, card payments and banking, in line with audit and corporate proceduresProvide a research service to members of the public seeking grave records, burial dates and ..... full job details .....