Administrator

Aquilo recruitment are excited to be partnering with A market leading manufacturer to recruit for a Recalls specialist to join their growing team, the role is an exciting position for an individual who enjoys a fast paced varied environment with a great culture and opportunities, this is a contract for 6 months with permanent opportunities available for the right candidate. Working hours: Winter hours - 40 hours per week. Summer hours 36 hours per week. 1 in 4 Saturdays with a day in Leu to be taken in the week when working the Saturday. JOB TITLE: Recalls - parts administrator Team: Planning Reports to: Team Manager Job Purpose To answer all telephone calls and deal with them to a high standard and resolve in line with Ideal current policies and procedures in a professional manner. To Deal with engineer s requests for ordering parts quickly and effectively Qualifications and Experience: Excellent Customer Service Skills Excellent Communication skills Time Management Experience of using computer based systems Ability to enter Data correctly and accurately Job Responsibilities and Major Activities Responsible for scheduling recall jobs onto an engineer s diary. To ring all customers daily with an update on their repair. The ability to problem solve. To liaise with outside agents that still work within the company to discuss allocation and deployment of work and efficiently assign this to them. The ability to handle difficult calls and situations regarding ..... full job details .....