Administrator (Administration and Customer Service)

Job Title: Administrator Contract: Till 25 Sep 2026 (Short contract)Location: Lincoln, LN1 1DSPay rate: 12.71 per hour Working Hours are 8:30am to 5:00pm (Mon - Fri)RESPONSIBILITIESTo answer all inbound calls in a polite and professional manner logging the details accurately in (url removed)To build strong relationships with both external and internal customersTo ensure prompt resolution of complaints with a strong focus on customer retentionTo assist credit control with outstanding debts by way of query resolutionUnderstand the daily driver debrief process and deal with any issues raised maintaining records of actions in (url removed)To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company''s Health and Safety policies and procedures and any relevant legislationTo undertake any other such duties as may reasonably be required within the Service CentreTo undertake any training and development as requiredTo support the Administration Cooordinator in ad hoc projects SKILLS and QUALIFICATIONSNumerate and PC literate with good telephone manner and interpersonal skillsAbility to work on own initiative in high pressure environmentAttention to detail Guidant, Carbon60, Lorien and SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. ..... full job details .....