Administrator (Administration and Customer Service) - Cannock

Job Title: Administrator (Administration and Customer Service)Job Type: 3 months contractLocation: Kingswood House, WS11 8JPStart Date: Mon, 5 Jan 2026End Date: Sun, 5 Apr 2026Shift Time: 08:30 - 17:00Hours Per Week: 40.00Dress Code: Business Casual Responsibilities:Compliance with all Health and Safety policies and proceduresWork closely with key internal and external stakeholders - Including customers, and internal suppliers with a focus on customer service and business growthProvide effective communication to customers/suppliers via phone calls, text messages, and email with full adherence to processesWork with other team members to ensure all tasks are completed when required - relating to invoicing and matching processes against pre agreed Purchase OrdersWorking alongside other members of staff within the Scheme.Work with the Customer Credit Control team to ensure all disputes are resolved promptly and payment is made within agreed termsEnsure compliance with all Health and Safety policies and procedures Customers:Generating Invoices for clients.Resolving Invoice queriesSupport in raising quotations for clients.Liaising with customers on collection requests - resolving issues with failed collections, charging disputes and general concerns.Updating customers with collection updatesChase up outstanding quotations - and support sales pipeline managementFor new customers, support the credit application process.Generation of backing sheets for invoicing larger ..... full job details .....