Administrator (6 Month Fixed Term Contract)

Administrator Havant, Hybrid (2 days in office, 3 days remote working - subject to change) 6 Month Fixed Term Contract Up to £28,000 Would you like to join Hyde as an Administrator? Supporting the FRA Team, this role is responsible for managing the booking line, scheduling and coordinating Fire Risk Assessments and maintaining accurate diary management. You will ensure appointments are booked correctly and efficiently while keeping key dashboards up to date. The role also provides support across property services as needed. What will you be doing? Manage diaries and scheduling for Hyde resources, ensuring efficient allocation and coordination of work. Work closely with internal teams, contractors, and suppliers to investigate issues, implement effective solutions, and ensure customers are kept informed throughout. Support customers by resolving complaints and concerns related to property repairs in a professional and timely manner. Maintain accurate and detailed records of all customer interactions, ensuring information is up to date and easily accessible for reporting and service improvement. Build and sustain positive working relationships with external suppliers to deliver a consistent, seamless, and customer-focused service to residents. Conduct follow-up calls to gather customer feedback and capture insights to help improve service delivery. Why Join Hyde? Hyde is part of the Hyde group one of the UK s leading housing providers, managing and owning around 120,000 ..... full job details .....