Administrator - £13.20 - Exeter

Administrator (Customer Service and Bookings) Location: Central ExeterHours: 37.5 hours per weekStart Date: Immediate Start AvailableSalary: 13.20 per hour About the RoleWe are looking for an enthusiastic and organised Administrator to join our team in Central Exeter. This is an exciting opportunity for someone who thrives in a busy customer-focused environment and enjoys providing excellent service to customers. As part of our administration team, you will be responsible for supporting customers, handling booking enquiries, and ensuring that all communications are managed efficiently and professionally. The successful candidate will be confident communicating via both email and telephone and be able to quickly learn and navigate our booking system. Key ResponsibilitiesManaging customer enquiries via phone and emailProcessing and managing bookings accuratelyProviding exceptional customer service at all timesUpdating and maintaining customer recordsAssisting with general administrative dutiesResolving customer queries in a professional and timely mannerWorking closely with colleagues to ensure smooth day-to-day operationsLearning and using our booking system effectively About YouThe ideal candidate will have:Previous administration experienceStrong customer service skillsExcellent written and verbal communication skillsA professional and friendly telephone mannerGood attention to detail and organisational skillsConfidence using computer systems and Microsoft Office ..... full job details .....