Administrative Support Officer - Foyle

Admin Support Officer, Derry, Immediate start, £13.45 per hour Your new company You will be joining a well-established charitable organisation dedicated to supporting individuals who have experienced difficult and often distressing life events. The organisation works in partnership with a range of agencies to deliver high-quality, person-centred services across Northern Ireland.Your new role As an Administration and Support Officer, you will play a key role in ensuring the smooth day-to-day running of the service. Acting as a first point of contact, you will handle enquiries with professionalism and empathy, often supporting individuals in sensitive or emotional situations.You will provide comprehensive administrative support to the wider team, including managing communications, maintaining accurate records on case management systems, and supporting service delivery through coordination of appointments, referrals, and documentation.The role also involves:Managing reception and telephone enquiries in a busy environmentSupporting clients and stakeholders face-to-face and remotelyCoordinating diaries, bookings, and meeting arrangementsMaintaining office systems, supplies, and recordsAssisting with service delivery, including risk assessments and referrals where requiredLiaising with external agencies and partnersEnsuring all work is carried out in line with organisational policies, including confidentiality and safeguardingThis is a varied and rewarding role where you will ..... full job details .....