https://jobs.co.uk/job/administration-team-leader-unico-recruitment-london-ltd--b1d92696-ce48-4560-ba2c-812b1dd46bbc RSS feed for Administration Team Leader at Unico Recruitment (London) Ltd. en-gb Mon, 17 Aug 2026 22:25:34 GMT https://jobs.co.uk/job/administration-team-leader-unico-recruitment-london-ltd--b1d92696-ce48-4560-ba2c-812b1dd46bbc https://jobs.co.uk/job/administration-team-leader-unico-recruitment-london-ltd--b1d92696-ce48-4560-ba2c-812b1dd46bbc Mon, 17 Aug 2026 11:51:30 GMT Location: Borehamwood | Salary: 32000.00-32000.00 Annual | Type: Permanent | Customer Service and Administration Manager Office BasedOur client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service and Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders.This is a hands-on management role where you''ll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department.We''re looking for a confident, proactive manager who isn''t afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone.Key ResponsibilitiesLead, motivate and develop a team of six Customer Service and Administration professionals.Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations.Manage workflows, priorities and service standards across the department.Take ownership of complex an... Permanent