Administration Support Officer

Are you detail-oriented, organised, and confident using Excel-especially VLOOKUPs? We''re looking for a proactive Administration Support Officer to join our compliance team at Residential Management Group and help ensure regulatory legal requirements are met efficiently and accurately. Working Hours 37.5 hours per week - a 7.5 hour shift between 8 AM and 6 PM - we offer flexible working hours around these times Where will I be working? You will be based at our offices in Northwich, CW9 7LN. This is a hybrid role consisting of 4 days per week in the office and 1 from home. Initially you will be asked to work 5 days per week in the office until training is completed About the Role As a key member of the Compliance team, you''ll be responsible for: Administering regulatory legal instructions and updating internal databases. Monitoring supplier performance against SLAs and ensuring timely reporting. Using Excel (including VLOOKUPs) to manage and analyse compliance data. Responding to internal and external compliance queries with clarity and professionalism. Supporting the resolution of non-compliance issues to reduce risk to the company and clients. What We''re Looking For Intermediate Excel skills - you should be confident using functions like VLOOKUP to manage and interpret data. Strong attention to detail and excellent time management. Confident communicator with a customer-focused approach. Ability to work independently and collaboratively. Proficiency in ..... full job details .....