Administration Officer

Our client is looking for Administration Officer''s to Join their team in Ballymena. Pay Rate: £13.75 per hour Hours: Post is based on an 8am to 8pm working pattern Monday - Friday and a requirement to work every fourth Saturday 9am - 5pm. Jobholder will be required to work a variety of patterns between 8am and 8pm. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays of Good Friday and Easter Monday Start Date: 29th June 2026 Duration: 4 October 2026 Location: Ballymena Jobs and Benefits Office Job Duties: Working within the Department for Communities in the Northern Ireland Civil Service, this role will deliver services for customers who are based in Great Britain. The role will focus on delivering full services for State Pension telephony and full training will be provided. Main Duties and essential skills may include, while are not limited to: Excellent customer services skills; Strong call-handling attributes; Effective verbal and written communication skills; Ability to build rapport with colleagues and customers; Ability to work within and contribute to a team environment; Ability to work accurately within specific deadlines and to achieve relevant targets; Basic IT skills/computer literacy with an aptitude for learning new systems; Organised with good time management skill; Excellent interpersonal skills; Excellent work ethic with the desire to personally develop; ..... full job details .....