Administration Officer

Our client is looking for Administration Officer''s to Join their team in Belfast. Rate of Pay: £13.75 per hour Start Date: 27th July 2026 Location: GNT 17-21 Great Victoria Street, Belfast, BT2 7AD Hours: Post is based on an 8am to 8pm working pattern Monday - Friday and a requirement to work every four Saturday 9am - 5pm. Jobholder will be required to work a variety of patterns between 8am and 8pm Duration: Until 04/10/26 possible extension Role Details: This is a long term assignment consisting of 6 weeks online training and consolidation. Successful candidates will remain office based for up to the first 6 months of the assignment, the option to work from home may become available after 6 months and depending on performance. No leave can be granted during training and consolidation period. Job description : Handle enquiries via the PIP National Enquiries Telephone Line, delivering a high level of customer service while managing account updates, recording changes in circumstances and providing application progress updates. Be responsive to ongoing support and coaching from mentors and Team Leaders. Work quickly and collaboratively as a team to deliver the best outcome for our most vulnerable claimants. Build on your own skills and experience. You will have the opportunity to become a mentor yourself, supporting and developing new colleagues. Progress into the full Case Worker role by completing processing training. This will allow you to widen the scope of your ..... full job details .....