Administration Officer

Job Purpose

To provide efficient and effective administrative support to the school, ensuring smooth day-to-day operations, excellent communication with parents/carers and staff, and compliance with statutory and school policies.

Key Responsibilities

General Administration

• Act as the first point of contact for parents, visitors and staff; deal with enquiries promptly and professionally.

• Manage incoming calls, emails and correspondence.

• Maintain and update school records, databases and filing systems (including SIMS/Arbor or other MIS).

• Prepare letters, reports, newsletters and other communications for parents and staff.

Attendance & Pupil Records

• Record, monitor and report on pupil attendance and punctuality.

• Maintain accurate pupil records, including admissions, leavers, and safeguarding information.

• Assist with school census returns and statutory data submissions.

Finance & HR (if applicable)

• Process purchase orders, invoices, and payments in line with school financial procedures.

• Assist with payroll information, staff absence records, and recruitment paperwork.

Events & Logistics

• Support the organisation of school events, meetings, and trips.

• Manage room bookings, hospitality, and resources as required.

Compliance & Safeguarding

• Ensure visitor sign-in and safeguarding procedures are followed.

• Maintain confidentiality of information at all times.

• Support with DBS checks and safer recruitment documentation where required.

Person Specification

Essential:

• Previous administrative experience (school or similar environment desirable).

• Excellent organisational and time management skills.

• Strong written and verbal communication skills.

• Proficiency in Microsoft Office and/or school MIS systems.

• Ability to work under pressure, multitask and meet deadlines.

• Commitment to safeguarding and confidentiality.

Desirable:

• Knowledge of school systems such as SIMS, Arbor or Bromcom.

• Experience of working with children and families.

• First aid training.

Key Competencies

• Professional, approachable manner with pupils, parents, staff and visitors.

• Attention to detail and accuracy in record keeping.

• Ability to work both independently and as part of a team.

• Adaptability and willingness to learn new systems or processes.