Administration Officer - (4 days) Ballymena

Your new company Hays are delighted to be recruiting on behalf of a well-established public sector organisation that delivers a wide range of community, environmental and wellbeing services across the local area.Your new role As Administration Officer, you will provide comprehensive administrative support across a busy operational department. You will be responsible for ensuring the smooth delivery of day-to-day administrative functions while supporting colleagues, customers and external stakeholders.Key responsibilities will include:Providing confidential and professional administrative support across a range of service areas.Handling telephone, email and face-to-face enquiries from members of the public, businesses and partner organisations.Preparing and issuing correspondence, maintaining records and updating departmental databases.Managing electronic and paper-based filing systems and ensuring accurate record keeping.Producing reports, maintaining registers and supporting information management processes.Organising meetings, taking minutes and carrying out follow-up actions.Processing payments, maintaining financial records, raising purchase orders and monitoring expenditure.Assisting with website updates, marketing materials and service publications.Supporting reception services and providing flexible administrative cover across the wider team when required.Contributing to service improvement initiatives and ensuring high standards of customer service are maintained ..... full job details .....